Our claim: Integrity creates trust

At flatexDEGIRO, we know that genuine trust is the basis of every successful partnership. That is why we see compliance and risk management not just as a legal obligation, but as the foundation of our entire corporate strategy. For us, transparency, integrity and accountability are indispensable values that we bring to life every day.

Visionary risk management for sustainable success

We take a proactive and holistic approach to dealing with risks. Through forward-looking action, continuous risk analysis and the highest industry standards, we ensure that our company is optimally prepared for future challenges. Our aim is to create a dynamic risk culture that is lived by every one of our employees and strengthens our company in the long term.

Compliance as a promise to our stakeholders

At flatexDEGIRO, compliance is more than just adherence to rules - it is our promise to clients, shareholders and partners. We rely on the highest international standards and clear, ethically sound guidelines in order to act responsibly in all business areas. In this way, we create a corporate culture that is characterized by mutual trust and long-term reliability.

Protection and responsibility as a basic principle

Data protection, information security and human rights are our top priorities. State-of-the-art security concepts and strict internal controls guarantee that your data is optimally protected at all times. We are also expressly committed to consistently respecting and promoting human rights - along our entire value chain.

Transparency and clear governance

flatexDEGIRO relies on clear, transparent governance structures and open communication. We actively promote a corporate culture of responsibility and integrity. In this way, we not only strengthen the trust of our stakeholders, but also make a positive contribution to society and the market.

  • Clear rules - for maximum safety: Our compliance is the reliable guide in a complex, constantly changing world. We set clear and precise standards, implement efficient control systems and maintain transparent and open communication. This not only gives our employees security, but also clarity in their daily actions.
  • Maximum protection against financial crime: flatexDEGIRO consistently counters money laundering, terrorist financing, sanctions and financial crime with state-of-the-art systems and procedures. Our preventive measures identify risks at an early stage and provide effective protection against illegal activities.
  • Education for integrity: Through specialized training programs and continuous professional development, we are shaping a corporate culture based on integrity and a sense of responsibility. Our employees are therefore always well informed and able to act responsibly.
  • Monitoring at the highest level: We ensure maximum transparency with comprehensive monitoring, audits and extensive reporting. This means that potential breaches are identified immediately and rectified efficiently.

Whistleblower system

The compliance and money laundering policies require all employees of the Group to behave ethically and in compliance with the law. To avoid compliance violations, all employees are encouraged to contact their managers or the Compliance Office with questions and in the event of conflicts of interest.

In addition, flatexDEGIRO has implemented a whistleblower system as an early warning system for identifying and combating grievances. It is thus the basis for successful risk management. Employees who wish to submit a whistleblower report can contact the internal reporting office set up for this purpose.

Code of Conduct

flatexDEGIRO operates in business areas where success depends significantly on the trust of customers and stakeholders. The Code of Conduct forms the basis for maintaining and expanding this trust in our daily work. As a central compliance element, it conveys values and principles to employees that apply to the entire business activities of flatexDEGIRO. In particular, it includes requirements in the following areas:

- Quality
- Customer orientation
- Compliance
- Anti-Corruption
- Anti-Money Laundering
- Diversity and human rights
- Corporate facitilies, infrastructure, environment and safety

Download Code of Conduct (opens in new window)

Contact
Matthias Schmidt
Head of Compliance, AML & Fraud Prevention
+49 (0) 69 450001 4370
compliance@flatexdegiro.com


  • Respect as a principle: flatexDEGIRO is committed to consistent compliance with and active promotion of international human rights standards. Our responsibility extends along the entire value chain and is reflected in every business relationship.
  • Transparency that creates trust: Our know-your-customer process as part of the involvement of business partners ensures that human rights risks can be identified early on and addressed effectively. We are continuously working on developing internal processes to minimize these risks in the best possible way and deal with challenges responsibly.
  • Dialog for change: We are in active dialogue with stakeholders and international organizations. This dialog helps us to continuously improve our measures and to jointly develop sustainable solutions to human rights challenges.
  • Maximum protection for your data: At flatexDEGIRO, we see data protection and information security as a central responsibility. All core systems are operated exclusively in our own ISO-certified data centers in Europe. This not only ensures compliance with the General Data Protection Regulation (GDPR), but also the highest standards in terms of availability, information security and protection of sensitive customer data. State-of-the-art security solutions guarantee reliable protection of your personal data.
  • First-class safety management: Our security strategy is based on continuous development, regular risk analyses and comprehensive audits. Certifications and technological innovations ensure the highest standards in data protection.
  • Proactive cyber security: Our proactive approach to cyber security provides comprehensive protection against digital threats. Regular penetration tests by internal employees and external service providers and a multi-level monitoring system ensure an exceptionally high level of digital resilience. Through continuous monitoring and forward-looking security measures, we ensure optimum digital security at
all times.
  • Prevention and education: We use targeted training and awareness-raising measures to increase our employees' awareness of data protection and information security and promote active, responsible behavior.
  • Future-proof risk management: flatexDEGIRO takes an innovative and proactive approach to risk management. Our advanced systems enable early identification and targeted management of all risks.
  • Detailed risk analysis and control: Comprehensive risk analyses, stress tests and scenario analyses are essential for our preventive risk management. We identify risks at an early stage and react strategically to changing market requirements.
  • Effective crisis management: Professionally structured crisis management and regular crisis simulations ensure that flatexDEGIRO always remains capable of acting even in difficult situations.
  • Living risk culture: We promote strong risk awareness among all our employees. Continuous training and clear communication ensure a culture in which responsible and forward-looking thinking is part of everyday corporate life.