We are in constant exchange with our customers, employees, business partners, shareholders, associations, authorities, politics and science.

This constructive dialog is essential for identifying trends at an early stage, developing partnerships and exploiting synergies.

Customers

Direct dialog with our customers holds great potential for flatexDEGIRO and is therefore of outstanding importance. Our customers give us new impetus for improvements and innovations - they are our daily drive to constantly optimize the services we offer.

Through webinars, training, customer events, surveys, and our -service, we stay connected with our customers at all levels.

Business partners and suppliers

flatexDEGIRO strives to drive sustainable developments in the value chain together with partners and suppliers. This includes a review of suppliers with regard to our compliance and governance guidelines, but also joint process optimization and increasing the energy efficiency of our IT infrastructure.

Investors

flatexDEGIRO maintains a continuous exchange with analysts, institutional investors and shareholders in a variety of ways.
We are constantly in personal contact with representatives of the capital market. Meeting capital market participants at the Annual General Meeting and regular financial conferences and roadshows is particularly important to us.

Education and Society

The world of work is undergoing sustained structural change. Digitalization in particular is opening up a host of new opportunities and possibilities.

The business model of flatexDEGIRO is based on actively perceiving this. We see it as our social obligation to promote young talent. We therefore train young people ourselves and cooperate with universities such as the Frankfurt School of Finance and Management to support the academic and practical training of students.

Industry Associations and Regulatory Authorities

flatexDEGIRO maintains an exchange with industry associations, regulatory authorities and politicians, thus contributing to the formation of public opinion.

Among other things, the focus is on the goal of making the financial markets increasingly secure and efficient. flatexDEGIRO contributes comprehensive knowledge and sound experience to the constructive dialog. For example, flatexDEGIRO is involved as a member of the Exchange Council as well as in working groups of Deutsche Börse and several regional exchanges.

We are in contact with supervisory authorities (e.g. the Bundesbank and BaFin) on political and regulatory issues and, as a committed member, promote exchange in professional associations.

Active membership includes the following associations (selection):

• Bitkom (German Association for Information Technology, Telecommunications and New Media) e.V.
• Association of Security Firms (bwf) e.V.
• Deutscher Investor Relations Verband (DIRK) e.V.
• Deutsches Aktieninstitut e.V.
• German Institute for Internal Auditing e.V.
• European Economic Senat (EWS) e.V.
• GDD (Society for Data Protection and Data Security) e.V.